Terms of Service
- scope
- Contractual partner
- Offer and conclusion of contract
- Contract text
- Right of withdrawal
- Return costs when exercising the right of withdrawal
- Prices and shipping costs
- delivery
- payment
- Retention of title
1. Scope
These general terms and conditions apply to all deliveries from Angeles Shop to consumers (§ 13 BGB).
A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to either their commercial or their independent professional activity.
2. Contractual partner
The purchase contract is concluded with:
Willy's Manufaktur JUWELIER SCHMUCK
Hall No. 12, Room No. 12.31
Vulkanstrasse 12 C
10365 Berlin
Phone: +49 30 62926252
Email: info@willys-manufaktur.de
Owner W. Choquehuanca Gutierrez
You can reach our customer service for questions, complaints and complaints on weekdays from 9:00 a.m. to 6:00 p.m. on the telephone number +49 30 62926252 and by email at info@willys-manufaktur.de
3. Offer and conclusion of contract
3.1 The presentation of the products in the online shop is not a legally binding offer, but an invitation to order. Errors excepted.
3.2 By clicking the "Submit order" button in the last step of the ordering process, you are placing a binding order for the goods in the shopping cart. The purchase contract is concluded when we accept your order by sending an order confirmation by email immediately after receiving your order.
4. Contract text
The text of the contract is saved on our internal systems. You can view the general terms and conditions at any time on this page. The order details and the terms and conditions will be sent to you by email. After completing the order, the text of the contract is no longer accessible via the Internet for security reasons.
5. Right of withdrawal
Consumers (§ 13 BGB) have a statutory right of withdrawal.
Revocation instruction You can revoke your contract declaration within 14 days without giving reasons in writing (e.g. letter, fax, e-mail) or - if the item is left to you before the deadline - by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before the fulfillment of our information obligations in accordance with Article 246 § 2 in conjunction with § 1 Para 1 and 2 EGBGB as well as our obligations according to § 312e Paragraph 1 Clause 1 BGB in connection with Article 246 § 3 EGBGB.
The timely dispatch of the cancellation or the item is sufficient to meet the cancellation deadline. The revocation must be sent to:
Willys Manufaktur JUWELIER SCHMUCK
Hall No. 12, Room No. 12.31
Vulkanstrasse 12 C
10365 Berlin
Phone: +49 30 62926252
Email: info@willys-manufaktur.de
Consequences of revocation In the event of an effective revocation, the services received by both parties must be returned and any benefits (e.g. interest) surrendered. If you cannot return the received service in whole or in part, or if you can only return it in a deteriorated condition, you may have to compensate us for the value. This does not apply to the surrender of items if the deterioration of the item is solely due to its inspection - as it would have been possible for you in a shop, for example. In addition, you can avoid the obligation to pay compensation for a deterioration caused by the intended use of the item by not using the item as if you were your own property and by refraining from anything that could impair its value. Transportable items are to be returned at our risk. You have to bear the costs of the return if the goods delivered correspond to the goods ordered and if the price of the goods to be returned does not exceed an amount of 40 euros or if you have not yet received the consideration or a contractual agreement if the price of the goods is higher at the time of cancellation have made the agreed partial payment. Otherwise, the return is free for you. Items that cannot be sent as a parcel will be picked up from you. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your declaration of cancellation or the goods, for us with their receipt.
End of revocation
5a. Return costs when exercising the right of withdrawal
If you make use of your statutory right of cancellation (see cancellation policy), you will have to bear the regular costs of returning the goods if the goods delivered correspond to the goods ordered and if the price of the goods to be returned does not exceed an amount of 40 euros or if the price is higher have not yet provided the consideration or a contractually agreed partial payment for the item at the time of revocation. Otherwise, the return is free for you.
6. Prices and shipping costs
6.1 The prices stated on the product pages include the statutory value added tax and other price components.
6.2 The shipping costs depend on the quantity of the ordered goods and the type of dispatch and will be clearly communicated to you before you submit your binding order. You can find an overview on the shipping page.
7. Delivery
7.1 Delivery takes place only within Germany.
7.2 Information on delivery times can be found on the respective product page.
8. Payment
8.1 Payment can be made either by bank transfer or direct debit.
8.2 If you choose the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.
8.3 You are only entitled to offset if your counterclaims have been legally established by a court or are undisputed or have been recognized by us in writing.
8.4 You can only exercise a right of retention if the claims result from the same contractual relationship.
9. Retention of title
The goods remain our property until they have been paid in full.